Frequently asked questions

The Product

Q: What's inside Eden Hair Growth Softgels?

A: Each daily serving contains two hero ingredients: 400mg of Pumpkin Seed Oil and 300mg of Saw Palmetto extract. That's it — no filler blends, no pixie-dust dosing. Both ingredients were chosen because they've been independently studied for hair and DHT support at meaningful doses.

Q: How do the softgels actually work? 

A: Both ingredients target DHT (dihydrotestosterone), a hormone byproduct widely recognised as a key driver of hormonal hair thinning in both men and women. DHT can gradually miniaturise hair follicles, leading to finer, weaker strands and slower growth. Pumpkin Seed Oil and Saw Palmetto have both been studied for their ability to support the body's natural response to DHT — supporting the environment your follicles need to do their job.

Q: What does the research say?

A: In a 24-week randomised, placebo-controlled study (Cho et al., 2014), men taking Pumpkin Seed Oil daily saw an average 40% increase in hair count compared to placebo. Separate research on Saw Palmetto has shown reductions in DHT activity of up to 30%.

Q: Why softgels instead of tablets or powders?

A: Both of our key ingredients are oil-based extracts, and softgels are the most effective way to deliver them. They're also easy to swallow, tasteless, and don't require mixing or measuring.

Q: Is the product vegan-friendly?

A: Our formulations are developed to be vegan-friendly. Full ingredient and capsule shell details are listed on the label and product page.

WHO IT'S FOR

Q: Who should take Hair Growth Softgels?

A: They're designed for adults experiencing early to severe hair thinning — particularly the gradual, hormonal kind: a widening parting, more hair in the brush, a scalp that's slowly becoming more visible. If that sounds familiar, this was made for you.

Q: Do they work for both men and women?

A: Yes. DHT-related thinning affects both men and women, and both of our key ingredients have been studied across genders. Our founder Ellie created the formula for her own hair journey, and her partner James takes it daily too.

Q: Is there an age requirement?

A: Yes — the softgels are for adults aged 18 and over.

Q: Can I take them while pregnant or breastfeeding?

A: We don't recommend it. Saw Palmetto influences hormone pathways, so this product isn't suitable during pregnancy or breastfeeding. If you're experiencing postnatal shedding, speak to your GP — and know that this type of shedding usually resolves naturally.

RESULTS & EXPECTATIONS

Q: How long until I see results?

A: Hair grows in cycles, and no supplement can shortcut biology. Most of the research on our ingredients ran over 12–24 weeks, so we recommend a minimum of 3 months of consistent daily use, with 6 months being the fair test. That's exactly why we back every order with a 100-day guarantee — enough time to genuinely judge it.

Q: Will my hair shed more when I first start?

A: Some people notice a short phase of increased shedding in the early weeks as follicles transition between growth cycles. It's temporary and usually a sign that resting hairs are making way for new growth. Stay consistent.

Q: What happens if I stop taking them?

A: Hormonal thinning is an ongoing process, so the support the ingredients provide is tied to continued use. Most customers treat the softgels like any other daily wellness habit rather than a short-term fix.

Q: Is this a natural alternative to prescription hair loss treatments?

A: We can't compare our supplement to licensed medicines — they're regulated differently and work differently. What we can say is that our formula uses two plant-based ingredients studied for DHT support, with a gentler ingredient profile, and many of our customers come to us specifically looking for a natural, non-pharmaceutical routine.

USAGE & SAFETY

Q: How do I take the softgels?

A: Take 1-2 softgels daily with food. Consistency matters far more than timing — pick a moment you'll never miss, like breakfast, and stick to it.

Q: How long does one pack last?

A: Each pack contains a full 30-day supply.

Q: Are there any side effects?

A: Both ingredients are generally well tolerated at these doses. As with any supplement, a small number of people may experience mild digestive discomfort, which usually settles when taken with food. If you have any concerns, check with your GP.

Q: Can I take them alongside medication?

A: If you take prescription medication — particularly hormone-related treatments — check with your GP or pharmacist before starting any new supplement.

Q: Can I use the softgels with your Miracle Growth Oil or Brow & Lash Serum?

A: Absolutely — they're designed to work together. The softgels support from within, while the topicals work on the outside. Many of our best before-and-afters come from customers using both.

ORDERING & GUARANTEE

Q: How does the 100-day money-back guarantee work?

A: Simple: take the softgels consistently for up to 100 days, and if you're not happy with your results, contact us for a full refund — even if the packs are empty. We offer this because hair takes time, and we don't think you should carry the risk of finding out whether it works for you.

Q: Do you offer a subscription?

A: Yes, you can save up to 20% by subscribing. This also ensures you never run out mid-cycle — consistency is the single biggest factor in getting results.

Q: How fast is delivery?

A: See our shipping policy here.

Q: I bought from you on Amazon — does my guarantee still apply?

A: Yes. Register your Amazon purchase with us using the QR code on your insert card to activate your 100-day guarantee and get your free Ultimate Hair Growth Guide.

Q: What if I have a question that's not answered here?

A: Email us at help@edensuperfoods.com — a real person from our team will get back to you.