Shipping policy

We are committed to providing our customers with a seamless and enjoyable shopping experience, which includes reliable and efficient shipping services. Below, you’ll find all the details about our shipping process.

Processing Times

All orders are processed within 1-3 business days. Once your order is processed, it will be prepared for shipment.

Estimated Delivery Times

Average delivery times vary depending on your location. 

🇺🇸 United States 5-10 Business Days
🇨🇦 Canada 5-10 Business Days
🇦🇺 Australia 5-10 Business Days
🇳🇿 New Zealand 5-10 Business Days
🇬🇧 United Kingdom 5-10 Business Days
🇪🇺 Europe 5-10 Business Days
🌏 Rest of World 7-14 Business Days

Please note that we are currently experiencing high demand due to our ongoing sale. Processing and delivery times may be slightly higher than indicated above. Know that our team is doing our best to get your order to you as fast as possible. We appreciate your patience and understanding.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. This allows you to monitor your order’s journey from our warehouse to your doorstep. If you do not receive a tracking email within 72 hours of placing your order, please contact us for assistance.

Lost or Delayed Shipments

While we work with trusted shipping carriers, delays or issues may occasionally occur. If your order hasn’t arrived within the estimated timeframe or you believe it may be lost, please contact us immediately at help@edensuperfoods.com so we can resolve the issue.

Incorrect Shipping Information

To ensure your order arrives promptly, please double-check your shipping address before completing your purchase. If you need to update your address after placing an order, contact us within 24 hours of purchase. Changes may not be possible once the order has been processed.

Orders shipped to an incorrect address provided at checkout will not be eligible for a refund or a free reshipment unless we are notified of the address change within the 24-hour window. We appreciate your understanding and cooperation in ensuring accurate shipping details.

Contact Us

If you have any questions or concerns about shipping, our customer service team is here to help. Contact us at help@edensuperfoods.com.